Are You Ready? All Google Analytics users are going to be switched to Google Analytics 4 (GA4) from Universal Analytics (UA) on July 1.  Google has been preparing all its users for this switch for more than a year. May you’re ready and maybe you’re not.  Here are some ideas and resources on how to […]

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Is it Time to Give Up on Twitter?

  • Fran Stephenson
  • December 15, 2022
  • 5 min read

It’s been a couple of weeks since Elon Musk took over at Twitter.  In that time, we’ve seen lots of upheaval over there, including some grabber headlines about employees leaving, others being fired and of course, Tweets from Musk himself to signal what’s to come for one of the earliest social media platforms. In the […]

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The Pros and Cons of Running a Social Contest

  • Fran Stephenson
  • August 28, 2022
  • 7 min read

Why Run a Contest? It’s tempting to think that running a contest on your social channels can enhance your social media practice.  Contests used to be a great way to add engagement to your social channels, but today they are often time-consuming and may not always bring the return you are hoping for.  The glut […]

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How to Use Google Analytics in Communication Reports

  • Fran Stephenson
  • January 27, 2022
  • 2 min read

12 Questions Communicators Should Ask How are you using Google Analytics in your communications programs? Oh, you’re not. Maybe it’s time you took a little tour back through your website data and see if answering any of these questions can help inform future program and tactical decisions. Connecting what you do as a communicator to […]

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5 Features We Want from Facebook

  • Fran Stephenson
  • November 10, 2021
  • 3 min read

Facebook may be making news for its new name/initiative/strategy called Metaverse, but down here in the social media trenches we’re more concerned with some everyday things that would really help us manage our clients’ Facebook presence. Late last year, Facebook itself reported that there were more than 70 million page managers on Facebook, so we […]

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Connect With Us on You Tube

  • Fran Stephenson
  • October 14, 2021
  • 1 min read

We’re sharing weekly tips about all things social media including what’s new in all the social networks and our special favorite, how to work with influencers.  Here’s a sample of what you’ll see! Check out our YouTube channel and subscribe to see new content as it becomes available.

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Top 12 Tips for Using the Clubhouse App

  • Fran Stephenson
  • March 23, 2021
  • 3 min read

Our top tips if you’re interested in or have just joined Clubhouse, the new audio only streaming app for Apple users. Here are twelve tips to get you started on the right track! 1. Connect with some of your friends and colleagues from other networks. This is a great way to start a quick stream […]

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Put Your Social Channels on Auto Pilot this Holiday Season

  • Fran Stephenson
  • December 8, 2020
  • 4 min read

Yes, we said “auto pilot.” Are you shocked? Well, don’t be. If you’re not a retailer whose livelihood depends on Christmas sales, then this post is for you. Why You Should Take a Break This Holiday Season            If you are an entrepreneur or, for that matter, any small to medium business owner, you’re no doubt […]

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3 Questions to Ask Before Buying a Social Media Management Tool

  • Fran Stephenson
  • September 25, 2020
  • 3 min read

A good social media management tool can make your life so much easier. A bad one can be really frustrating. With tools changing ALL THE TIME, how can you be sure you’ve picked the right tool for YOUR business? We have a series of questions we ask when considering a social media management tool for […]

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Everything You Need to Know About Instagram Reels

  • Fran Stephenson
  • August 20, 2020
  • 3 min read

EDITED: August 2023 In 2020, Instagram rolled out a series of new video features under the heading of Reels. Reels is a huge feature in Instagram so let’s talk about updates and changes. Instagram Answers TikTok with Reels If you’re on the fence about whether TikTok is right for your brand, you’re not alone.  While this […]

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