Should a Thanksgiving Menu be SOOOO difficult to find online?

  • Fran Stephenson
  • November 19, 2024
  • 3 min read

The short answer to this is NO. But the long answer is that it WAS difficult to find online.  Here’s a story about my journey to avoid cooking this Thanksgiving and to patronize a local business to enjoy a beautiful Thanksgiving meal. And it’s a cautionary tale for small businesses this holiday season on sales […]

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Meta Set to Change Metrics for Facebook and Instagram

  • Fran Stephenson
  • August 19, 2024
  • 8 min read

Earlier this year, Facebook announced that some of their page level metrics were being deprecated (which happened about 30 days later in April).  Maybe you saw your engagements go the same direction as this chart from one of our clients. At the time, it looked like it was just “reactions” (formerly called likes) that were […]

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How Often Should I Post on Social Media?

  • Fran Stephenson
  • July 9, 2024
  • 2 min read

How often should I post on social media? We get this question all the time and the answer is different for each brand we work with. Travel and hospitality brands feel compelled to post every day to keep their destination or location in the mind of consumers who are planning their travel. Nonprofits feel the […]

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Do Hashtag Generators Work?

  • Jennifer Hatton
  • June 12, 2024
  • 3 min read

The short answer is yes, the long answer is more nuanced, with some warnings and explanations below.  Hashtag generators are a quick timesaver to get an initial list for research. In short you can use them to get a list of hashtags to research yourself and also check against the most recent banned hashtag list […]

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How To Handle Negative and Irrelevant Comments on Facebook

  • Fran Stephenson
  • June 12, 2024
  • 7 min read

Should you ever hide Facebook comments? When you are managing Facebook pages, it is likely you will have to answer this question. In the process of managing Facebook pages for numerous organizations, we’ve had to take action a number of times. Some comments should be ignored. Some comments deserve a response. Others should be hidden […]

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Content Ladders: How To Build Them Into Your Social Media Channels

  • Jennifer Hatton
  • March 22, 2024
  • 5 min read

What is a Content Ladder? A content ladder is our way of thinking about building expertise around a topic or content theme.  We use them formally and informally with a lot of our clients to take advantage of the repetitive nature of social media and to increase the shelf life of certain types of content. […]

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Are Hashtags Relevant in 2024?

  • Jennifer Hatton
  • March 19, 2024
  • 6 min read

What is a Hashtag?  First off, hashtags are words and numbers following the # symbol that categorize and track content on social media. They are used across multiple platforms so we will discuss the importance and role on each.  Hashtags can be words, sayings, holidays with years and locations. Branded Hashtags  A branded hashtag is […]

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Get Started on TikTok for Business With These 5 Steps

  • Claire Larson
  • October 5, 2023
  • 2 min read

TikTok can be a confusing place for business owners – especially if you happen to be over the age of 25. Don’t worry though, it’s a great place to reach a new audience and can be easy to learn!  Here are some steps to take to get started on TikTok: 1. Create an account Claim […]

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In the ever-evolving landscape of social media platforms, staying on top of algorithm changes is crucial for maintaining a strong online presence and engagement. One such recent change has occurred on LinkedIn, a platform primarily known for professional networking and career development. With its new algorithm adjustments, LinkedIn aims to enhance user experience by delivering […]

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7 Things to Try Using ArtificiaI Intelligence

  • Fran Stephenson
  • September 7, 2023
  • 4 min read

Are you freaking out about artificial intelligence and the machine learning tools available to you and your business?  We know.  Everyone is talking about it.  And fretting about it, too. You can take the position that the robots are coming for your job or you can let the “robot” take on parts of the job […]

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