First Advice in a Crisis: Do No Harm

  • Fran Stephenson
  • June 13, 2011
  • 3 min read

Do no harm. This was the first thing I was taught about crisis planning, back in the mid-1980s way before cell phones and Twitter. Twenty-plus years later and it’s still the best piece of advice anyone can follow.   It is an integral part of every crisis planning and crisis response session I teach. The second […]

Read More