Nonprofits depend on volunteers for all sorts of things. In some organizations, they may answer phones or process donations. In others, they may assist clients or staff. But volunteers also direct strategic campaigns to bring millions of dollars into organizations. And they often govern the very structure of the nonprofit, through board service and operations. […]
I have been writing a lot of proposals for new business lately and it’s easy to get lost in the details when you are trying to impress a new client and win their business. It’s gratifying to have the opportunity to write proposals but when you are working on them back-to-back for different types of […]
Earlier this year, Sheldon Yellen, the CEO of Belfor, a disaster restoration company, donned a disguise and went undercover as part of the CBS reality show, Undercover Boss. The episode ran again this past week and brought to mind the value of employee engagement and input. Yellen had made some assumptions about what was happening […]