Break the Measurement Logjam

  • Fran Stephenson
  • October 31, 2013
  • 2 min read

In September, I spoke to the Public Information Officers who work for the Veterans Administration.  These professionals are challenged in several ways with systems and methods for which they have little control.  Yet, they are deeply committed to demonstrating success to their leadership. While we talked about trends in measurement and industry best practices, it […]

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