Using Cheat Sheets to Improve Social Response Time

  • Fran Stephenson
  • March 12, 2014
  • 3 min read

I recently posted about companies hiding from their customers on social media. The story raises the single biggest challenge for organizations: how to meet the demands of responding to customers on social media. No matter the size of your business, you can shorten response time with a few simple cheat sheets. Make A Standard Responses […]

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