Formulating a crisis response and communications plan is an important first step in preparing for your next crisis. Some of the best crisis plans are simple. Rather than envisioning every “if this, then that” circumstance, a robust crisis plan which is somewhat vague might be the perfect framework for your organization. Every crisis plan contains […]
This week I led a session for the Texas Travel Industry Association on productivity tools and apps for small travel organizations. It was fun to talk about some of the tools I use to increase my efficiency and simplify the day-to-day functions of my business. At the beginning of the session, I polled the group […]