In this self-directed online course, you will learn everything you need to know to take your brand social media to an advanced level. Get attention from your leaders when you learn to speak their language around metrics and analysis. Or turn your small business social media from blah to brilliant. The course features four sessions:
- Session 1: Performance Check: Who is Your Audience and What do They want and Need?
- Session 2: Get Better Performance on Your Social Media Channels
- Session 3: Tracking and Reporting Your Social Media Success
- Session 4: How To Manage Happy Customers and Angry Customers
We’ve got 17 downloads, guidesheets, templates and samples included with the lessons.
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