Warm Handoff Is Key to Managing Channels

  • Fran Stephenson
  • November 4, 2015
  • 4 min read

Part 2 in the Outside Channel Managers Series Guest post by Jennifer Hatton It is rare these days to begin working with a new client who doesn’t have at least one live social media channel.  Many clients have two or more channels that are “live” and because of that we have a process to make […]

Read More

Managing Social Media from the Outside

  • Fran Stephenson
  • October 29, 2015
  • 4 min read

Sometimes an organization needs help managing social media channels.  Someone to plan and post content to Facebook, Twitter, Instagram and other channels as well monitor conversations and lead the way when customers ask questions or need help. In these situations, organizations might turn to outside channel managers. They might lack that skillset in their internal […]

Read More

Archives

Categories