It’s nearly the end of the year and many organizations are taking stock of how they did this year and making plans for next year.  If you’re a social media manager for an organization, you should be doing the same. But what questions should you ask? What should you look at to gain insight into […]

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The Complete Guide to Disclosure for Brands and Influencers

  • Fran Stephenson
  • September 14, 2019
  • 6 min read

Disclosure is the hottest topic in social and digital media and is the least understood by brands AND by influencers.  Full Disclosure: I am not a lawyer and am not offering legal advice.  Anyone who has questions about disclosure and how the law applies to them, should consult a licensed attorney. Now that’s out of […]

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Impressions are becoming an increasingly attractive metric for clients who are trying to distance themselves from using the outdated Advertising Value Equivalencies (AVE). It’s hard not to love a metric that has the ability to be gleaned from websites, digital publications and every social media channel we’re using. But guess what? The way many organizations are […]

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Time for Digital Spring Cleaning

  • Fran Stephenson
  • April 12, 2019
  • 3 min read

Are you a digital hoarder? I know I am.  I save news stories to read in Facebook later (and never do), I have an RSS reader with dozens of blogs rolling up just waiting for me to read it and yet, I can never find anything.  I just got a new laptop, so it was […]

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How Influencers and Brands Can Find Common Ground

  • Fran Stephenson
  • March 6, 2019
  • 5 min read

Influencers and brands have been in the news lately and not in a good way. Dishonesty in campaigns – it’s rampant in the world of working with influencers. But it’s not that difficult for brands and influencers to find common ground.  Brands philosophically understand why working with influencers can elevate their efforts. Influencers need brands […]

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You Can Combat Social Media Fatigue

  • Fran Stephenson
  • February 18, 2019
  • 3 min read

It happens to every social media manager.  All of a sudden, your Facebook posts are boring. Or your Tweets go without a Retweet. Instagram photos have so few likes, you can read every name of those who DID give it a heart. What could possibly be wrong? It might be social media fatigue and it […]

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How To Get Value from Influencer Relationships

  • Fran Stephenson
  • January 11, 2017
  • 3 min read

For some organizations, working with bloggers and other social influencers is new, maybe it’s even uncharted territory.  Other companies have ideas about how to approach these media creators and may even have tried a few things.  A third group of companies has sophisticated programs with high visibility. If your company is new at this, or […]

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PRConsultants Group Selects Step In Communication as Texas Partner

  • Fran Stephenson
  • December 19, 2016
  • 2 min read

PRCG Adds Step In Communication to its Nationwide Client & Agency Network Step In Communication and Fran Stephenson, APR, has been appointed the San Antonio partner of the PRConsultants Group (PRCG), a nationwide network of leading public relations professionals. “Step In Communication has proven its expertise in strategic communication, social media management and crisis preparation,” said […]

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Magnolia Market is a Tourism Sensation in Waco

  • Fran Stephenson
  • October 26, 2016
  • 5 min read

What is Texas’ hottest and hippest destination right now?  It’s a couple of upcycled grain silos a mile off Interstate 35 in Waco called Magnolia Market and it’s a home decorators dream. It’s the brainwave of Chip and Joanna Gaines, the HGTV celebs from Fixer Upper.  I’ve personally enjoyed the show from my home in […]

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Is Your Facebook Group a Mob or Community?

  • Fran Stephenson
  • July 5, 2016
  • 5 min read

Spend any amount of time on Facebook these days, and you witness people traveling in gangs, rising up because serious harm has been done to someone or something. Virtual vigilantes. It could be inspired by the upcoming presidential election, or world events, but the general mood is shifting. In the early days of Facebook, the network was […]

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